Shipping Protection & Tipping Policy

At Greatjonesy, operated by BB&A Enterprises, LLC, we strive to provide the best possible shopping experience. To give our customers more control over their orders, we offer optional add-on services at checkout.

1. Completely Voluntary Services

Please note that Shipping Protection and Tipping are 100% voluntary. These are not required fees and are only added to your order if you manually select them

Shipping Protection: An optional service to protect your package against loss, damage, or theft during transit.
Tipping: An optional way to show appreciation for our fulfillment and customer service teams.

2. Shipping Protection Details

If you choose to add Shipping Protection to your order, you are covered for a variety of in-transit issues. For the full list of coverage and exclusions, please visit our detailed policy page here:

👉(https://greatjonesy.com/products/shipping-protection)

3. Change of Mind & Refund Policy

We want you to be completely satisfied with your purchase. If you added Shipping Protection or a Tip to your order and later change your mind, we are happy to provide a full refund for those specific amounts—no questions asked.

Immediate Processing: We will process your refund request immediately, even if your order has already been shipped.
Accidental Selections: If you simply made a mistake during checkout, you are eligible for a full refund of these voluntary fees.